The 11 things all good managers do - often  

  • Tim Neary | December 06, 2019
The 11 things all good managers do - often

Managers are a dime a dozen. But good managers are rarer. 

1. Care 

Managers who are caring take time to get to know the individuals in their team, says culture platform Culture Amp. 


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“They’re genuinely interested in people’s success and personal well-being and show this by regularly checking in with people on how they’re going both at work and outside work.”

2. Coach 

Managers who are good coaches focus on developing the people they work with as well as getting the job done. 

“They ensure they have regular one-on-one meetings with team members and encourage them to present solutions to problems, rather than solving problems for them.”

3. Communicate 

Culture Amp says that managers who are great communicators are good listeners. 

“They allow time for others to speak,” it says.

“They have a clear understanding of the organization’s vision and share it with the people in their team in a way that motivates them.”

4. Develop 

Managers who show a genuine interest in employees’ career development acknowledge improvement, not just deliverables.

5. Keep calm 

How a manager behaves in challenging circumstances can have a significant impact on their team. 

Culture Amp says: “Managers who are emotionally resilient are aware of how their mood affects others.

They remain calm and productive under pressure and cope well with change.”

6. Be fair

Managers who value fair treatment will allocate tasks and set schedules keeping in mind people’s capacity and development goals. 

7. Foster ideas 

Managers who foster innovation empower their teams to make decisions, says Culture Amp. 

“And they learn from failures and achievements. They don’t micromanage people. They encourage innovative ideas and approaches and help people to implement them.”

8. Motivate 

Managers who are effective help people stay motivated to do their best work. 

They make the people they manage feel valued and supported,” says Culture Amp.  

“They feel they’re successful when the employees they manage are successful. People willingly recommend them as a good manager.”

9. Get results 

Managers who are results oriented ensure that performance standards are maintained. 

It adds: “They work with team members to help remove blockers impeding tasks being completed and help the team get workable outcomes from team meetings.”

10. Refresh   

“Managers with the required technical capability add value to their teams,” says Culture Amp.  

“They can roll up their sleeves and work alongside the team when necessary. They empathise with the challenges the team face and have the necessary skills to help devise solutions.”

11. Think big 

A good manager ensures the vision and strategy of the organisation is translated into an actionable vision and strategy for the team. 


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